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Blanmpoch

Privacy Policy

Blanmpoch respects your privacy. This policy explains what information we collect, why we use it, and the choices available to you when you use our website and services.

Last updated: August 30, 2026

Information we collect

We may collect information you provide when you create an account, place an order, contact us, or request customer support. This can include your name, email address, phone number, shipping and billing details, order information, and messages sent to us.

We may also receive technical information such as your browser type, device information, approximate location, and pages or features used on the website.

How we use information

We use information to:

  • Process orders, payments, delivery, returns, and refunds.
  • Provide customer service and respond to questions.
  • Send order, shipping, and account notifications.
  • Improve website performance, security, and user experience.
  • Prevent fraud, abuse, and other unlawful activity.

Payments and service providers

Payments may be processed by third-party payment providers such as PayPal, Stripe, or MonCash. We do not intentionally store complete payment card numbers on our servers. These providers process information under their own privacy policies.

We may use shipping, hosting, analytics, email, and messaging providers to operate the services. They receive only the information needed to perform their services.

WhatsApp and customer communications

If you contact Blanmpoch through WhatsApp or another messaging channel, we may use your message and contact details to respond, provide order support, and share relevant service updates. We do not use customer messages for unrelated purposes.

Cookies and choices

The website may use cookies or similar technologies for essential functionality, preferences, security, and performance. You can manage cookies through your browser settings, although some features may not work correctly if essential cookies are disabled.

Retention and security

We keep information for as long as reasonably necessary to provide services, complete transactions, meet legal or accounting obligations, resolve disputes, and enforce agreements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You may contact us to ask about, correct, or request deletion of personal information, subject to legal and operational requirements. See our Data Deletion page for instructions.

Contact

For privacy questions or requests, email contact@blanmpoch.com. We may need to verify your identity before completing a request.

Questions about these policies can be sent to contact@blanmpoch.com.